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May 7, 2009 
Is your Email system a valuable business asset? You bet…
For many business people, the information contained in their email system is one of the most PRICELESS things they have. It has records of conversations, most likely information about orders and project, as well as travel info and support material that could come in handy. We also tend to hold onto things way too long (out of nostalgia or fear?)…
A week ago, I woke up to 1435 messages in my Inbox, 99% of them exactly alike. They were from my business partner, and said…“My email is acting strange…”
You’re telling me…
This message was stuck in his Outbox and wouldn’t ever move to the Sent folder, and it couldn’t be deleted from the Outbox which gave an error message.
I spent the day today helping my business partner to recover his email system on his computer. I went over to his house and tried all the simple things I knew to do to try and unstick this message from his Outbox. We ended up getting the latest version of Office (2007) and upgrading both of our computers. On the new software I was able to get in and delete the file.
And it also showed me what the error was that had caused this whole fiasco. His Outlook data file (.pst file) had gotten to the Max allowable size and this froze up the system. Nothing could be deleted because in order to delete something it has to get put in the Deleted Files folder before it gets removed from the Inbox, and there was NO ROOM.
Total time spent 4 hours… And a lot of concern we would lose data…
So, clean out those files and get rid of garbage. You can sort by size and eliminate those old files with huge attachments that you don’t need. And make it a point to backup those .pst Outlook files as well. If they get corrupted, then you don’t want to lose all this valuable history…
This is a good thing to do on an airplane or late at night when I am travelling for an hour… Culling out old worthless emails. And looking for forgotten treasure at the same time…
Happy Cleaning…
Rob
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• May 7, 2009 @6:36 pm
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